Hyatt Herald Square New York features a rooftop terrace and puts you just steps from 5th Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at The Den, which is one of 2 restaurants and serves breakfast and dinner. Other highlights include 2 bars/lounges, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: 28 St. Station (Broadway) is 4 minutes and 34 St. Station (Herald Square) is 4 minutes.
$248 nightly
The total price is $288
$288 total
Jun 7 - Jun 8
Total with taxes and fees
Popular amenities
Pet friendly
Parking available
Free WiFi
Air conditioning
Gym
Why we love this property
Culinary delights abound
This hotel boasts 2 restaurants and 2 bars for a range of dining experiences. The morning ritual includes a delectable cooked-to-order breakfast.
Dreamy sleep essentials
Wrapped in plush bathrobes, guests discover hypo-allergenic and premium bedding options. A pillow menu and blackout drapes complete the perfect night's rest.
Rooftop city views
Marvel at panoramic cityscapes from the rooftop terrace of this hotel. Beaux Arts architecture adds timeless charm to this city center gem.
John F. Kennedy Intl. Airport (JFK) - 56 min drive
New York W 32nd St. Station - 3 min walk
Penn Station - 8 min walk
New York 23rd St. Station - 9 min walk
28 St. Station (Broadway) - 4 min walk
34 St. Station (Herald Square) - 4 min walk
34 St. - Penn Station (Fashion Av.) - 7 min walk
Restaurants
Nana’s Green Tea - 2 min walk
Jongro BBQ - 3 min walk
Ambassadors Clubhouse - 1 min walk
Electric Shuffle NYC - 2 min walk
OSAMIL Korean Gastropub - 1 min walk
About this property
Hyatt Herald Square New York
Hyatt Herald Square New York features a rooftop terrace and puts you just steps from 5th Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at The Den, which is one of 2 restaurants and serves breakfast and dinner. Other highlights include 2 bars/lounges, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: 28 St. Station (Broadway) is 4 minutes and 34 St. Station (Herald Square) is 4 minutes.
At a glance
DONE
Hotel size
122 rooms
Arranged over 18 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (USD 85 per day)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
The Den - This restaurant serves breakfast and dinner.
Up on 20 - Onsite rooftop bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 32.18 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge
Pets
Pets are allowed for an extra charge of USD 100 per pet, per stay (maximum USD 150 per stay)
Parking
Valet parking costs USD 85 per day
RV/bus/truck parking is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York
Frequently asked questions
Does Hyatt Herald Square New York offer free cancellation for a full refund?
Yes, Hyatt Herald Square New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Herald Square New York?
Yes, dogs are welcome. There's a charge of USD 100 per pet, per stay.
Is parking offered on site at Hyatt Herald Square New York?
Yes. Valet parking costs USD 85 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Hyatt Herald Square New York?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Hyatt Herald Square New York?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Hyatt Herald Square New York and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy amenities like 2 bars and a 24-hour fitness center.
Are there restaurants at or near Hyatt Herald Square New York?
Yes, there are 2 onsite restaurants.
What's the area around Hyatt Herald Square New York like?
Hyatt Herald Square New York is in Manhattan, a short 4-minute walk from 28 St. Station (Broadway) and 4 minutes' walk from Empire State Building. Travelers say that the hotel is in a great location.
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Reviews
Hyatt Herald Square New York Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was good and reasonably priced with a sit-down option available. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
View
Bed
Cities
Bar
Restaurant
Rooftops
Bathroom
Reviews
Verified
10/10 Exceptional
Jan 3, 2026
Great staff and location.
Joshua
Joshua, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2026
Check in simple, friendly and quick. Hotel's website clearly stated renovations were underway and we were reminded by staff at check in. Room was clean, modern and comfortable. Small cafe bar area; limited menu but food was excellent and bar staff wonderful. Great location.
verna
verna, 1-night trip
Verified
8/10 Very good
Feb 8, 2026
Friendly staff
DeJene
DeJene, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
The room was clean and staff was so friendly and helpful
Sherry
Sherry, 7-night trip
Verified
10/10 Exceptional
Dec 11, 2025
Room was clean and staff was very nice.
Reuben Ethan
Reuben Ethan, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Staff were very professional and helpful. Rooms were clean. Very nice hotel
Delonda
Delonda, 3-night trip
Verified
10/10 Exceptional
Nov 18, 2025
clean, great bed, great location
glenn
glenn, 2-night trip
Verified
8/10 Very good
Feb 4, 2026
This hotel was clean and staff were responsive (I asked for extra pillows, and they were delivered within minutes). It is also a good location close to shopping, Madison Square Garden and the Moynihan Train Station. We also found some good restaurants nearby (and late-night pizza).
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Check in was wonderful with token for a free drink. Hotel was clean and close to the subway and close walking distance to major stores and attractions.
Ashley
Ashley, 1-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Hotel is currently under renovation, however, does not impact.You stay at all rooms are very quiet and comfortable and large for new york city.I wish there was a better light and mirror for makeup in the bathroom.But other than that, ten out of ten
Chelsea
Chelsea, 2-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Fabulous staff at check-in!
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2025
The room was perfect!
danae
danae, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Clean nice room
Reginald
Reginald, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Great room and location for the price
John
John, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2025
We only expend one night but we love it specifically the bathroom nice and clean.
Vianey
Vianey, 1-night trip
Verified
8/10 Very good
Oct 31, 2025
Clean room and friendly service
Simon
Simon, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2025
Loved the hotel and location, staff was excellent
Tien
Tien, 5-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Room was great, just need more storage! Little tight in that area. Otherwise, great hotel. Location is perfect for tourists. Great little hotel bar.
Marcus
Marcus, 4-night trip
Verified
8/10 Very good
Nov 25, 2025
The room was clean and stocked with water.
April
April, 2-night trip
Verified
10/10 Exceptional
Jul 3, 2025
Great location
KATHRYN
KATHRYN, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Beautiful hotel with perfect location. The rooftop was breathtaking. Gorgeous view of Empire State building from rooftop and from our room too. Staff were wonderful, we definitely like to come back.
Tam
Tam, 2-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Clean room. Great view of Empire State Building. Perfect for our 1 night stay.
Anita
Anita, 1-night trip
Verified
8/10 Very good
Jun 28, 2025
Amazing location!
Joanna
Joanna, 2-night trip
Verified
10/10 Exceptional
Jul 13, 2025
The walking distance to restaurants and other attractions was very accessible
Jasmine A
Jasmine A, 4-night trip
Verified
10/10 Exceptional
Oct 20, 2025
The location and staff are amazing. The room/bed was very comfortable. I had paid more for a hotel nearby and booked this when my flight canceled. I wish I had stayed here throughout the entire trip.