The Bryant Park Hotel

The good: They were responsive to request for an early check in which was valued greatly. I love them for this. I had an upgraded room and had lovely views. Linens were great. Everything was fine in the room although furnature was a little weird and undersized - and created a bit of an obstacle course. Gym was not horrible - but was a bit of a closet packed with six people and no windows. Coffee in the morning by the elevator was ok - but they only had the creamer packs - no real milk. Comfort was shot when the alarm clock went off at 5am. Couldnt believe it. I also had the radio playing something supposed to be comforting in my room as I entered on the phone and I had to scramble to shut it off. They also have the slipper under the bed thing and the turn down of the beds which hide these oversized pillow batons in the curtains which I personally find to be annoyoing.

This was an excellent hotel with fantastic service. It was obvious that being welcoming to customers is a top priority.

Great location with amazing views of Bryant Park. The service at the hotel was top notch. It just needs an update to rooms they seemed to be out of date. We were upgraded to a Junior Suite they said. But we walked in the room to find a conference room with a bedroom attached. No couch or anything just a conference table with 8 office chairs with a big dry erase board. Not the junior suite I thought I was getting. The view was nice just disappointed with the rooms.

This hotel is the best kept secret of the city. It’s modern and very comfortable. I’ve stayed at the Bryant Park Hotel during my last three business trips and will plan to stay there exclusively in the future!!!

Greet hotel/location- some construction but did not affect us.